Fast Shipping
Shipping Methods
Shipping is reliable and fast with our shipping partner DHL. We process all orders as quickly as possible and hand them over to DHL after receipt of payment. DHL delivers the packages within 1-3 working days within Germany.
DHL Express option also available - based on the weight of the products in the cart, the rate is calculated at the checkout. You can also request DHL Express via Whatsapp +4915788201238.
Berlin
Same Day Pick-up possible. Please contact us in case you choose the same day pick-up option.
Within Germany
We charge a flat shipping fee of EUR 4.29 per order for delivery within Germany. From an order value of EUR 39, we deliver free of charge. *
Within the EU
We charge a flat shipping fee of EUR 12.90 euros per order for delivery within other EU countries. From an order value of EUR 80, we deliver free of charge.*
The UK + Ireland
We charge a flat shipping fee of EUR 14.90 per order. From an order value of 100 euros, we deliver free of charge.*
Within Europe (non-EU countries) + Switzerland
We charge a flat shipping fee of EUR 19.99 per order for delivery within Europe (non-EU countries). From an order value of EUR 99, we deliver free of charge.*
The USA
We charge a flat shipping fee of EUR 39.90 per order. It takes 3-4 weeks for package to arrive.*
Rest of the World
We charge a flat shipping fee of EUR 39.90 per order. It takes 3-4 weeks for package to arrive.*
CUSTOM CLEARANCE
Orders shipped outside the European Union may be subject to import tax.
FINE PRINT
The Bio Foods is not responsible of any delays or delays of the shipment.
In case your order is lost or you receive it damaged, please contact us immediately and the shipment carrier to file a claim. We will open the investigation ticket with DHL as well.
The Bio Foods is not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials, and those fees are not a basis for a refund, as they aren't something we're able to control or reliably predict. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.
* Fragile products subject to the different shipping rates (fragile products: olive oil and honey).
Berlin
Local Pick-up free of charge.
Within Germany
From EUR 4.99. The shipping is automatically calculated at the checkout.
Within the EU Zone 1
From EUR 14.50. The shipping is automatically calculated at the checkout.
Within the EU Zone 2
From EUR 16.90. The shipping is automatically calculated at the checkout.
The UK + Ireland
From EUR 18.49. The shipping is automatically calculated at the checkout.
Within Europe (non-EU countries) + Switzerland
From EUR 25.90. The shipping is automatically calculated at the checkout.
The USA
From EUR 38.90. The shipping is automatically calculated at the checkout.
Rest of the World
From EUR 39.90. The shipping is automatically calculated at the checkout.
Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world. Dispatch costs (inclusive of legally applicable VAT) We do not charge any shipping costs in Germany for orders above 39 EUR.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 5-30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
DHL Express: within Germany 1-2 days, for deliveries abroad 1-5 days.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection - Prepayment via transfer
- Payment by invoice
via Mollie:
- Payment via Sofortüberweisung [immediate transfer] - Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via credit card
- Payment via PayPal
- Payment via Apple Pay
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
